When to Visit a Walk-In Clinic vs. the ER

Know Where to Go

Making the right choice between a walk-in clinic and the emergency room can save you hours of waiting and ensure you get the most appropriate care.

Visit a Walk-In Clinic For:

Go to the ER For:

A Good Rule of Thumb

If your condition is not life-threatening and developed in the last few days, a walk-in clinic is likely appropriate. If you're experiencing a sudden, severe change in health, go to the ER or call 911.

ProMed Clinics Walk-In Hours

We're open 7 days a week — Monday to Friday 9 AM to 5 PM, Saturday 12 PM to 5 PM, and Sunday 2 PM to 5 PM at 2706 Alta Vista Dr, Ottawa. No appointment needed — just walk in with your valid health card.